WhatsApp commerce

Turn WhatsApp product conversations into trackable orders

Connect your product catalogue with order, stock, payment and shipment workflows so teams can serve customers from enquiry through fulfilment.

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What your team can do

Use WhatsapBox to bring WhatsApp conversations and the business processes behind them into one manageable workflow.

  • Maintain a product catalogue and stock movements
  • Create and manage customer orders and payments
  • Send secure payment links through configured channels
  • Track shipments through a public status page

Explore more WhatsApp business tools

WhatsApp CRM Shared WhatsApp inbox Automation and chatbots WhatsApp campaigns Multi-WABA management Guided Meta connection WhatsApp surveys Trackable entry points Native WhatsApp Flows Grounded WhatsApp AI Consent and WABA health Agent quality and coaching

See whatsapp commerce in an industry workflow

Explore where this capability fits, what the responsible team needs to decide, and when a human handoff matters.

Retail and e-commerce

Bring your WhatsApp customer journey into one platform

Start organizing conversations, automation and customer operations with WhatsapBox.

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