Automation and chatbots

Automate routine WhatsApp conversations without losing the human touch

Build structured conversation flows, respond to common questions, collect information and transfer complex requests to your team.

Create your account See common questions

What your team can do

Use WhatsapBox to bring WhatsApp conversations and the business processes behind them into one manageable workflow.

  • Build visual chatbot flows with messages, media and buttons
  • Trigger relevant journeys from customer keywords
  • Use AI-assisted replies with configurable human handoff
  • Connect conversations to surveys, bookings and business workflows

Explore more WhatsApp business tools

WhatsApp CRM Shared WhatsApp inbox WhatsApp campaigns Multi-WABA management Guided Meta connection WhatsApp commerce WhatsApp surveys Trackable entry points Native WhatsApp Flows Grounded WhatsApp AI Consent and WABA health Agent quality and coaching

See automation and chatbots in an industry workflow

Explore where this capability fits, what the responsible team needs to decide, and when a human handoff matters.

Internet service providers Schools and training centres Hotels, restaurants and hospitality Logistics and delivery businesses

Bring your WhatsApp customer journey into one platform

Start organizing conversations, automation and customer operations with WhatsapBox.

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